Application Specialist
Pubblicato il 15-10-2026 - Agfa-Gevaert in Milano
Location: Milano, IT
Application Specialist (PACS / RIS / VNA)
Date: Oct 1, 2026
Location: Sesto San Giovanni (Milano), Italy.
Hybrid working with travel up to 80% of the time to clients in Italy.
As a Applications Specialist you are responsible for:
- Work at the customer site to conduct workflow analysis
- Configuration of applications on and off-site
- Analyses and troubleshooting of implemented solutions
- Driving good customer Administration practices within IT and the Imaging department
- You are responsible for the on-site implementation of RIS PACS products at customer sites as part of project deployments, in collaboration with the implementation team assigned to the project.
- Based on your in-depth knowledge of the application and the customer's workflow, you will contribute to the optimization of the installation.
- You assist in the start-up phase and provide the customer with the necessary advice and documentation.
- Deliver training to the PACS/RIS administrators, Radiographers, Clinicians, Radiologists and support personnel both on and off-site.
- You support the "Train the Trainer" activities of the key users.
- You assist in the development of application-specific training and documentation.
- . You analyze user feedback and communicate relevant information to the appropriate internal stakeholders
- You provide the necessary input and follow-up of application-related incidents.
- Complete all documentation and site visit reports in coordination with the Project Manager.
- You support our Sales department in conducting customer demonstrations (also during trade fairs).
- You provide feedback on your project activities to the Project Manager.
What you bring to the table
- You have a bachelor’s degree, in Medical Radiologic Impaging and Radiotherapy Techniques or you are a trained Radiographer with PACS/RIS Administrative experience in a clinical setting
- Open to travel up to 80% of the time to clients in Italy
- 1 to 3 years of experience withi