Sales & Service Lead - Via Roma, Florence

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8f49ae

ppMindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life. /p h3Role Objective /h3 pThe Sales Service Lead is integral to elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service‑lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. /p h3Responsibilities /h3 ul liLead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching /li liContinue to build the client relationship daily with our customers /li liAnalyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities /li liEnsure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. /li /ul h3Business Leader /h3 ul liPartner with Operations Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized /li liDemonstrate strong business acumen by leveraging metrics to support business‑driving strategies /li liMove dynamically on the retail floor to assess and fulfill the needs of the business, team and guests /li liLeads by example and inspires staff in daily operations and guest experience. /li liDirectly oversee the Sales Service Associates and Cashiers; responsible for recruitment and development of talent /li liUse company performance tools to eval

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8f49ae