15 ott - Turbigo
Stone Island
ppStone Island is a defiantly independent community. Since our founding in 1982, a shared mindset has driven us to become a globally recognised icon of independent spirit, leadership, and innovation. /p h3Senior Client Advisor – Chinese Speaker /h3 pFull‑Time – Milano /p h3Responsibilities /h3 ul liEnsure excellent client experience while maintaining the quality standards required by the brand; /li liAct as a brand ambassador to the store’s clientele, demonstrating strong passion and commitment to the brand while embodying brand values and vision; /li liTake ownership of all phases of selling ceremony, driving sales performance through a client‑centric mindset and actively engaging in 1to1 clienteling to build and cultivate long‑term relationships; /li liSupport store operations while ensuring after‑sales service and follow‑up with clients; /li liDevelop in‑depth knowledge of all product categories to deliver storytelling around collection,
fabrics and treatments in line with the technical excellence that defines the brand; /li liImplement and maintain Company’s Visual standards in store, collaborating with Visual Merchandising team, ensuring replenishment and stock management are consistently executed; /li liBe aware of Store’s target and KPIs, supporting Managers in promoting a performance culture; /li liCollaborate with the team in an effective and enthusiastic way, conveying energy and motivation in daily activities. /li /ul h3Qualifications /h3 ul liStrong previous experience in sales roles within Fashion Retail/ Hospitality; with interest/studies in Fashion‑related courses – Experience within Luxury and Contemporary Retail environment is a plus; /li liExcellent understanding of the luxury sector, KPIs, product sensitivity; /li liService‑oriented, with strong communication and interpersonal skills, team spirit, and the ability to work independently; /li liReliable, punctual, flexible; /li liPassion for retail, client service and the luxury fashion industry; /li
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