Technical support
Pubblicato il 15-10-2026 - Michael Page in Collicello
Michael Page
The successful candidate will play a key role throughout the product lifecycle, supporting both existing solutions and the development of new models for international markets. Key Responsibilities
New Product Development
- Lead development projects for new products, from concept definition through industrialization and start of production (SOP).
- Define technical specifications and aesthetic requirements in collaboration with Sales and Marketing teams.
- Coordinate and manage suppliers involved in tooling, molds, matrices, and electronic components.
- Oversee quality assurance activities and certification processes for new products.
- Provide technical support to Marketing for product launches, presentations, and promotional materials.
Technical Customer Support
- Provide on-site technical assistance and training during installation, commissioning, and troubleshooting activities.
- Create and maintain technical documentation, including manuals, guidelines, and multimedia content (e.g., repair or maintenance videos).
- Collaborate with engineering teams, installers,
and shipyards to solve complex integration and application issues.
- Act as a technical point of reference for complex claims, critical interventions, and urgent field issues.
- Previous experience and passion for Yacht/MegaYacht Industry
- Proven experience in technical support and new product development roles.
- Solid technical background in mechanical and/or electrical systems.
- Experience in supplier management, negotiation, and cost analysis.
- Strong communication skills, with the ability to interface effectively with customers, suppliers, and internal stakeholders.
- Fluency in English and Italian, with the ability to produce clear and structured technical documentation.
Market leader in marine products for OEM, yards and architects.
- Salary range 35K - 50K.
- Opportunity to work on innovative, high-quality products for demanding international markets.
- Exposure to cross-functio