IT Support Specialist _ Italy

15 ott - Roma
BCIC Swiss

Skills Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking Description BCIC Swiss GmbH | Best Connect International Company is looking for a (Tempo pieno |On-site) "IT Support Specialist" in Italy. Responsibilities * Provide 1st and 2nd level onsite IT support to end users * Troubleshoot hardware, software, and network connectivity issues * Install, configure, and support Windows operating systems and Microsoft Office applications * Support business applications and IT-related user issues * Configure and troubleshoot printers, peripherals, laptops, and desktops * Perform preventive maintenance and basic remedial troubleshooting * Maintain accurate ticket documentation and provide timely status updates * Coordinate with internal teams and third-party vendors when required * Support network, server, telecom, and other IT environments as needed Requirements * Several years of experience in IT user support or service desk environments * Strong knowledge of IT hardware, software, and troubleshooting #J-18808-Ljbffr

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