15 ott - Campania
Costa Crociere
Questa posizione è in Costa Crociere S.p.A. Il processo di selezione sarà interamente gestito Costa Crociere S.p.A.. -- # Future Cruise Consultant ##### Shipside ##### Career Ready to combine your sales skills and passion for travel to create future memories for our guests? Drive success, Live your ambition. ## What You Will Do #### Guest Engagement & Travel Inspiration * Connect with guests and inspire them with destinations, itineraries and future travel opportunities. * Deliver engaging presentations and promotional events that spark curiosity and excitement about future cruises. * Create memorable interactions that strengthen guest loyalty and enhance the onboard experience. #### Sales & Business Growth * Promote and sell future cruises, helping guests find their next perfect holiday. * Own your sales targets and contribute to onboard revenue growth through a consultative sales approach. * Identify new opportunities to engage guests and maximize conversion throughout the cruise journey. #### Communication & Promotion * Create and deliver impactful communications,
from welcome messages to invitations and special offers. * Support onboard events and selected excursions to build relationships and generate new sales opportunities. * Promote Costa's products and destinations with enthusiasm, professionalism and credibility. #### Collaboration & Operational Excellence * Collaborate closely with onboard leaders and shoreside teams to ensure exceptional sales experience. * Monitor sales performance, share updates and contribute to continuous improvement initiatives. * Support a culture of safety, professionalism and service excellence across all activities. ## Who You Are #### Required * Upper secondary school diploma (a Travel Agent Diploma is highly appreciated) * Proven experience in sales and storytelling, ideally in a guest-facing environment * Excellent command of Italian (C2) and English (C1) * A third language at minimum B1 level (French, German, Spanish) * Good
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