Scalo Outlet

15 ott - Locate di Triulzi
Clarks

pbJob Overview: /b Support the Store Manager to manage all aspect of the store operations and lead the sales team members to ensure commercial objectives are achievedbr/Deputising Store Manager absence when required. /p h3Dimensions /h3 pFinancial: Store KPIs /p pPeople: indirectly lead the store team members /p pImpact: Impacts on the consumer experience in store and on the achievement of the stores KPIs /p h3Responsibilities /h3 ul liDemonstrate excellent selling behaviours, being a role model to the sales team to consistently deliver personal key performance indicators /li liSupport the Store Manager to engage, coach and develop the team to ensure the store delivers its sales targets and associated key performance indicators. /li liOversee the sales floor, demonstrating excellent Floor Control skills to ensure the store is great place to shop.



/li liConsistently review and utilise store CSAT insight to identify actions to improve the customer experience and store operations /li liSupport in the delivery of store operations and Visual Merchandising principles to deliver best practice retail standards and create the required shopping experience /li liContinually upskill in knowledge of our products to be a product expert, role modelling and educating the team to utilise product knowledge to drive sales /li liOrganise and prioritise required tasks to ensure business needs are met whilst protecting sales and service in store /li liProvide regular feedback to the team to motivate and engage to improve performance where required. /li liSupport the Store Manager with managing people issues as they occur to avoid escalation into more complex issues /li liBuild capability and understanding to effectively manage all aspects of the store in the absence of the store manager /li /ul h3Qualifications: /h3 ul liGood retail experience including in a management role, leading a team /li liStrong coaching skills /li liEffective communicator who can provide clarity to individuals or

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