Product Support Specialist, Joint Replacement

15 ott - Roma
Stryker

pWork Flexibility: Field-based /ph3The Job's Mission /h3pWe are currently recruiting for 6 Product Support Specialist positions across the Triveneto region, preferably based in Verona or Padova The Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. Additional responsibilities include working with the local sales team to coordinate training and events and managing day-to-day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers. /ppLearn more about the Mako robot: /ppLearn more about the Joint Replacement implants: /ph3Key Activities Accountabilities /h3ulliServicing existing and new customer base within the theatre and clinical environment. /liliProviding support for MAKO robotic procedures, and manual joint replacement surgeries.



/liliProviding theatre and wider HCP staff with training on Stryker products. /liliWorking closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class. /liliAuditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice. /liliUnderstanding the clinical application of the broader Stryker business to always offer customers the best possible solution. /liliConducting trials and evaluations of products in both theatre and the clinical environment as and when required. /liliImplementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group. /liliCommunicating essential features and benefits of products and their cl

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