Key Account Manager

15 ott - Lombardia
Epackpro

About us ePackPro, the #1 leader in digital HACCP. We are a SaaS scale‑up founded in 2012, pioneer and now the market leader in digitalized HACCP. To help food professionals stay 100% compliant without spending their days on it so they can focus on what truly matters: their craft. Born in a kitchen and imagined by a restaurant owner, ePackPro now supports 25,000 professionals across 40 countries (France, Italy, Spain, Canada, Belgium,...) Our solution digitalizes traceability, automates daily checks, and secures compliance - bringing peace of mind to every operation. Our journey in key figures: 25,000 clients trust us +40% growth in 2024 | +35% in 2025 €60M+ ARR 340+ employees 5 offices: Paris, Brest, Madrid, Milan, Dubai Your mission ePackPro is building an Enterprise Business Unit dedicated to the HoReCA industry. As Key Account Manager, you will own a specific territory (Italy), and combine two complementary growth engines: winning new mid-market accounts with 40 to 500 sites, and deploying global contracts negotiated by Global Account Managers for international brands.



Your mission is to turn global account strategy into local, site-by-site success, with speed, quality and operational excellence. Your mission will be: * Territory hunting - Identify, prospect and close new mid-market accounts with 40 to 500 sites within your territory. Very large international accounts remain under the responsibility of Global Account Managers. * Global account rollout - Deploy framework agreements signed by Global Account Managers across local sites, including planning, onboarding, local team training, compliance and adoption monitoring. * Account strategy execution - Execute the account strategy defined by the Global Account Manager, including the offer, commercial terms and rollout sequence, without redefining those terms. * Field reporting - Share customer satisfaction signals, blockers and local upsell opportunities with the Global Account Manager to strengthen the global ac

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