15 ott - Varese
BYD EUROPE
Overview As Spare Parts Specialist, you will optimize spare parts operations to ensure smooth order processing, stock availability, and timely support for our dealer and service network. You’ll work cross-functionally with Aftersales, Service, and China Logistics to uphold high service levels and accuracy in data. This role offers impact by improving inventory efficiency and service leadership in a zero-emission, environment-focused company. You will engage with a global team to drive performance and continuous improvement. Responsabilità * Manage spare parts orders from receipt to fulfilment * Monitor spare parts availability and address supply-related issues * Provide daily operational support to service network and dealerships on parts, orders, and logistics * Collaborate with Aftersales, Service, and China Logistics to ensure high service levels * Prepare and update reports on sales, stock levels, backorders,
and KPIs * Analyse data to identify improvement opportunities * Maintain spare parts databases and related information systems * Support inventory planning and stock optimisation Requisiti fondamentali * Minimum 3 years of experience in the automotive industry, preferably in spare parts and/or aftersales * Good understanding of spare parts management processes and service network operations * Excellent knowledge of Microsoft Excel (PivotTables, advanced formulas, data analysis, reporting) * Good command of written and spoken English * Strong analytical and problem-solving skills * Good organisational and interpersonal skills * Team-oriented mindset with strong customer focus * Analytical thinking * Problem-solving * Organisational skills * Microsoft Excel (PivotTables, advanced formulas) * Data analysis * Spare parts management
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