Head of People
Pubblicato il 15-10-2026 - Gemmo in Lombardia
About Us
We are a boutique AI firm, founded in 2020, headquartered in Dublin, Ireland, with an AI Lab in Milan, Italy. Not a consultancy. Not a software house. An AI firm, boutique by design, with one focus: financial services.
We co-create AI agents with our clients and run them in production, inside regulated financial institutions. Today more than 50 of our AI agents are live, and our team has filed 42 AI patents.
We believe in responsible, pragmatic AI: systems that are governed by design, integrate into real workflows, provide measurable value, and remain under the client's control.
Our Team
- Forward-Deployed Engineers: 24 people, including 4 Ph.D.s
- Leadership: 3 people
We are a lean, technical-first team, and we're growing.
We plan to add 10 new Team Members in the next 6 months. Growth at that pace only works if hiring, onboarding, payroll and the day-to-day running of the company work flawlessly. That is this role.
The Role
The Head of People & Operations owns everything that makes Gemmo work as a company, as opposed to what we deliver to clients.
You report directly to the CEO and own each process end to end: from designing it, to running it, to fixing it when something breaks. There's no handoff chain.
In practice, the role combines three disciplines:
- People: hiring, onboarding, leave, performance reviews, and the rituals that keep a growing team aligned.
- Payroll & Administration: monthly payroll, payslips, salary payments, benefits and purchasing, working with our payroll consultant, accountant and labour-law advisors.
- Operations: hardware, the Milan office, some support to Accountancy team (light), travel and offsites.
Nobody arrives strong in all three. We hire people who are solid in people operations and Italian employment admin, and eager to grow into the rest.
We're a small company, and we value flexibility. When a task comes up in another area, such as accounting, you'll be expected to get up to speed quickly and help out.
Who