15 ott - Italia
Nordson
pbNordsonPackaging /b ,a globalleader in precision dispensing, fluid management, and related technologies, isseekinga highly motivated and talented bTechnical Customer Engineer /b to join our team in bItaly /b.We are committed to creating a diverse and inclusive workplace, and we are looking for candidates who share that same commitment. /p h3Summary of the role /h3 pThe Technical Customer Engineer is responsible for providing on-site technical support, installation, maintenance, and troubleshooting services to customers throughout the bNorth-West Piedmont region of Italy. /b /p pWorking directly with customers, this role ensures the reliable operation and optimal performance of packaging equipment and systems, resolves technical issues efficiently, and delivers a high level of customer satisfaction. /p pThe position requires strong technical expertise, a customer-focused approach, and frequent travel within the assigned territory. /p pIn addition,
the Technical Customer Engineer II collaborates closely with the Sales Team to identify service opportunities and contribute to the achievement of Service revenue and budget targets, supporting business growth and customer retention. /p h3Role and Responsibilities /h3 ul lipProvide on-site technical support and service activities at customer locations throughout the North-West Piedmont region. /p /li lipInstall, configure, maintain, and repair company equipment and systems according to established procedures. /p /li lipDiagnose and resolve hardware, software, and system-related issues in a timely manner. /p /li lipDocument service activities, maintenance actions, and technical findings in accordance with company requirements. /p /li lipManage customer service requests and effectively prioritize activities to meet service commitments. /p /li lipCollaborate closely with the Sales Team to identify service opportunities and achieve Service revenue and budget targets, supporting business growth and customer satisfaction. /p /l
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