Spa Manager

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8f7taz

pbLocation Overview /bbr/Join our team in Aman Rosa Alpina. Since its opening in 1939, Rosa Alpina has offered its guests an unparalleled base for exploring Italy’s UNESCO-protected Dolomites, celebrating the history of the property while uniting it with Aman’s philosophy. /p pThe spa manager is in charge of all spa, movement and retail operations, front and back of house. Serving the needs of the business through a holistic approach by coordinating spa, movement and retail demands; responsible for maximising guest engagement through all treatments and fitness activities and through all sales at the boutique; team engagement, performance and training; local and global product knowledge. Product knowledge includes, but is not limited to, Aman Skincare, Aman Rosa Alpina signature treatments, and Aman Essentials. /p pThe spa manager is in charge of making sure the operations run as flawlessly as possible and instils a sense of responsibility in the team for owning the operations.



/p pThe spa manager is financially savvy and understands his/her numbers and how to reach targets in the top and bottom lines. In charge of recruitment, training and addressing team member issues. /p pThe spa manager represents the resort management at all times in his/her actions, speech and demeanour. /p h3Main responsibilities /h3 ul lipSupport Aman’s Core Ambitions, Purpose, Brand Pillars, Values, Competencies, and Spirit daily to uphold exceptional guest experiences and foster theAmansantiteam spirit. /p /li lipPromote andmaintainAman’s commitment to luxury service standards, ensuring a calm, private, and inclusive atmosphere for all guests and colleagues. /p /li lipContinuous development of spa menu to ensure the guest experienceremainsfresh and regionally relevant /p /li lipFacilitate clear and transparent communication across departments to support consistency and team unity. /p /li lipRespond to guest service interactions in a professional andtimelymanner, achieving positive resolutio

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8f7taz