15 ott - San Giuliano Milanese
Td Synnex
Job Purpose Internal co‑owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for a defined set of mid‑sized partner across the TDSYNNEX portfolio; incentivised based on total portfolio. Responsibilities * Maximize call potential and outcomes by using a variety of sources to gather customer information. * Generate new business opportunities by planning outbound calls to customers. * Have conversations with customers around a solution or product area. * Offer recommendations to enhance the value proposition by collecting information from customers to understand their business requirements. * Achieve monthly/quarterly revenue and margin targets for the aligned customer or segment. * Build excellent customer relationships through proactive engagement. * Develop partner relationships (including account planning and cross‑selling). * Provide, sell, and negotiate product information, pricing, special offers, and promotions. * Attain key performance indicators (KPIs)
such as daily talk time and outbound calls. * Sell the benefits of using TDSYNNEX and the company value proposition. * Identify project opportunities and engage with BDM/ISS when specific product or vendor knowledge is required. * Engage in active inside selling and intelligent project fishing. * Manage customer back‑order with specialist knowledge. * Generate and own a pipeline of deals in TDSYNNEX’s CRM system, regularly reviewing and updating it to ensure active closure of opportunities. * Provide accurate and timely quotations to customers. * Ensure TDSYNNEX maintains service level agreements with customers. * Manage customer back‑order expectations and reporting. * Proactively develop relationships with key internal and external contacts. * Ensure the CRM system is well maintained and provides correct customer information. Knowledge, Skills, and Experience * 1–2 years of experience in sales or equivalent ed
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