Forward Deployed Engineer
Pubblicato il 15-10-2026 - Wave Group in Milano
Job Title: Forward Deployed Engineer (FDE) Salary: ideally up to €90k (flex for strong candidates) up to 35% premio (~20% standard, rest based on performance) very generous early-stage equity Location: Milan (ideally 1-2 office days/week but flexible) Company: autonomous AI agents for enterprise clients About the company This rapidly scaling start-up is building an AI-native platform that lets enterprise clients run high-volume operations through autonomous, conversational agents — voice, chat and messaging, deployed across dozens of countries in over 60 languages, for some of the largest employers in the world. The company's core technical challenge is multi-agent orchestration that stays rock-solid at scale — reliable, secure and observable whether it's deployed for a healthcare provider in the US or a retailer in Latin America. Founded by an experienced team with two prior successful exits, backed by a top-tier European VC, and already trusted by household-name enterprise customers.
About the role You'll be the technical bridge between the company and enterprise customers in your market — understanding their workflows, configuring and extending the AI systems to fit, and staying accountable for real production outcomes, not just a go-live. This is a heavily hands-on role: most of your time is spent building and deploying (~70%), with the client-facing side being ~30%. You'll turn what you learn in the field into reusable modules and playbooks that speed up every deployment after yours. Must have requirements: * Professional fluency in English and Italian * Direct customer-facing experience (FDE, field engineering, consulting or solutions roles) * Strong foundation in Python, FastAPI * Experience with LLMs & Agentic AI in production * Comfortable moving between high-level problem definition and hands‑on debugging * Startup pace and mentality - high energy, ownership, proactiveness, hunger to innovate and succeed, comfortable operating with ambiguity * Experience wi