Italian-Speaking Customer Service Agent – Remote

15 ott - Veneto
Altro

Ready to take your career remote with a global technology leader? We are hiring Italian-Speaking Customer Service Agents to join an innovative team supporting a premium global tech brand. Work flexibly from anywhere in Greece while collaborating with a vibrant team hub based in Athens Why You'll Love This Role Competitive Salary: €1,045.72 gross/month base salary, increasing to €1,100.00 at 12 months and €1,150.00at 3 years. Monthly Performance Premio: Earn up to €150.00 extra per month by hitting targets. 100% Remote Work: Enjoy work-from-home flexibility anywhere in Greece. Relocation Support: Moving to Greece? Full relocation assistance is provided Paid Training & Nesting: 11 days of comprehensive training plus 2 weeks of hands-on nesting with experienced mentors. Career Growth: 8-month initial contract with strong opportunities for extension and career advancement. What You'll Do Handle inbound inquiries via phone for sales, product support,



tracking, and warranty claims. Assist Italian-speaking customers with tech troubleshooting using modern tools like TechSee video diagnostics. Log interactions in English using industry-standard CRM tools like Salesforce. Deliver an outstanding, high-touch customer experience every day. What We're Looking For Languages: Native-level or C1+ fluency in Italian, plus solid working English (for internal system logging). Experience: Previous background in customer service or a call center environment. Tech Savvy: Strong PC skills, comfortable navigating multiple browser tabs, virtual desktop environments, and diagnostic tools. Flexibility: Ability to work rotating shifts between 09:00 and 21:00, Monday through Friday (with occasional weekend shifts).

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