15 ott - Varese
Hines
Overview When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines. Responsibilities As a Community Manager with Hines, your duties include, but are not limited to: * Move-in and move-out practices, ensuring a quality welcome for tenants * Site inspection of the structure for tenants * Structure tour of the shared areas (e.g. gym order, coworking, bike room) and their good maintenance * Organize and supervise the shared areas.
* Use of the PMS and support in the implementation of the PMS itself and the App * Creation and coordination of events within the structure * On-site marketing support for activities/communications/branding * Finance side support for reviewing tenant payments/unpaid balances/balance sheets * Management of complaints by tenants * Communication of move-outs for timely re-marketing * Point of reference for on-site safety and system updating * Receive shipments and parcels for tenants * Key Contact person in case of on-site collection of parcels * Inspections of small maintenance interventions/deficiencies: e.g., Remote control/cooling system malfunction and coordination with handyperson * Reporting malfunctions/interventions required within the shared areas. * Collection of requests/delivery of upselling services from tenants (e.g. tents/kitchen & linen pack) * Restaurant reservations * Booking services: baby-sitting, dog sitting, food and flower/theater delivery * Concierge services and advice on activities in the area (restaurants, hairdressers, etc.) and related reservations if requested * Verify that maintenance work conducted for tenants is conducted promptly
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