15 ott - Tivoli
Buccellati
Your Mission You will become a Brand Ambassador of Buccellati Maison in the Boutique as well as at external events, and you will be responsible for delivering a unique client experience by sharing memorable inspiring moments. You will foster trusted relationships with clients all along the journey with the Maison. HOW WILL YOU MAKE AN IMPACT? * Sales performance & customer service: * Contribute to the boutique achieving its sales targets; * Assist clients with Customer Service needs maintaining the brands high standards; * Cultivate strong client relationships, delivering outstanding client service and treatment; providing a friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards and solid product knowledge; * Adapt approach according to the client needs and motivations; * Assist and support after sales clients in accordance with Maison values; provide recommendations that will provide an exceptional client experience; * Stock management and merchandising:
* Provide feedback in processing and replenishing merchandise; participate in receiving and monitoring floor stock; * Actively participate in the visual merchandising of the Boutique implementing required guidelines. Assist in floor moves, merchandising, display maintenance, and store housekeeping, including cleaning the products and displays; * Assist in the inventory process, including but not limited to stock counting and special projects as needed; * Assist in completing prices changes within the Boutique when required; * Boutique operations and cash management: * Accurately and efficiently complete all sales transactions and maintain proper cash records at the Boutique’s register; * Adhere to all Company policies, procedures and practices; * Implement discounts and gratuities under supervision of Boutique manager; * Comply with all safety regulations and Boutique operational procedures including security; * Product knowledge & sales techniques: * Mainta
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