Implementation Consultant, Enterprise | French speaker
Pubblicato il 15-10-2026 - Deel in Napoli
Overview In this role you onboard and enable clients to adopt Deel’s platform, guiding them through configuration, integrations, and implementation. You’ll partner with cross-functional teams to ensure a smooth transition and successful delivery, impacting client success and Deel’s growth in new markets. You will blend technical know-how with a strong customer focus to enable compliant global payroll and HRIS usage. This is a chance to shape implementations at scale within a fast‑growing SaaS company. Retribuzione / Benefits * Stock grant opportunities * Flexible working office membership (IWG) * Total rewards programs * Healthcare and benefits * Inclusion and equal opportunity * Competitive pay aligned to local currency Responsabilità * Lead client onboarding and implementation projects for Deel’s platform * Collaborate with clients to capture requirements and configure solutions * Provide product expertise during implementation including setup, integrations, and testing * Coordinate with Sales, Customer Success,
and Product for seamless handoff * Develop and maintain project plans, timelines, and documentation * Provide training and support to clients on using Deel’s platform * Troubleshoot issues during implementation * Identify process improvements to boost efficiency * Capture client feedback for product improvements * Manage multiple client implementations with high customer satisfaction Requisiti fondamentali * 3+ years in implementation consulting, project management, or similar * Strong understanding of SaaS platforms, global payroll, or HRIS systems * Experience managing client relationships through implementation * Excellent project management with timelines and priorities * Strong problem-solving and troubleshooting * Clear communication with both technical and non-technical audiences * Experience with CRM tools (Salesforce) and project management software (Asana, Jira) * Ability to work independently and in cross-functional teams * Willingness to travel