15 ott - Laion
Sonnwies Dolomites
To strengthen our Front Office team, we are looking for an experienced, reliable, and responsible Night Porter (m/f/d) who, with professionalism, attentiveness, and a genuine passion for hospitality, ensures smooth overnight operations as well as the safety and well-being of our guests. Your Tasks * Warmly welcoming and looking after our guests during late service * Managing the night telephone service, including being on call to assist with guest concerns * Room service for our guests on request * Correspondence of emails and guest messages * Complaints management * Maintenance of the guest files in ASA-J * Preparation and updating of all administrative work * Transmission of the most important information to the morning service Your Profile * Professional experience in the upscale hotel industry * Good knowledge of German, Italian and English * ASA-J knowledge and ReGuest knowledge an advantage * Computer and IT skills (Microsoft Office package)
* Enthusiasm for the job * Good communication skills * High guest orientation * Reliability and flexibility * Well-groomed and confident appearance * You are used to working at night and solving problems independently What We Offer * All-inclusive onboarding for a good start * Working amidst the unspoiled nature of the Dolomites with a wide range of leisure activities * Individual working time models as well as health, pension and social insurance * Performance-related pay * Free staff restaurant with breakfast, lunch and dinner (also on days off) * Accommodation in staff houses if required * Free parking and underground parking spaces * Attractive further training as well as career and promotion opportunities * Organization of events and excursions for employees * Discounts on SPA treatments, store products and partner hotels * Free entry to the Lüsner swimming pond * Free use of the fitness studio * 6 day week #J-18808-Ljbffr
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