15 ott - Monza
Kering
Overview In this Team Manager role, you lead store performance and team development to exceed targets. You guide on-floor operations, shaping a service-driven culture and strong client relationships as a Gucci ambassador. You foster a professional, high-performing team and collaborate with Retail, Human Resources, Merchandising, and VM to drive results. This role offers impact in luxury retail, with a focus on client experience, product knowledge, and performance optimization. Retribuzione / Benefits * Gross annual salary up to 42,000 * Annual target premio up to 36% of gross salary * Full-time position * NCBA collective bargaining agreement: CCNL del Terziario, della Distribuzione e dei Servizi Responsabilità * Lead and develop a high-performing shop floor team, providing ongoing coaching and performance conversations * Recruit, onboard,
and manage employee relations in partnership with Store Manager and HR * Drive superior client experience and clientelling to build long-term relationships with clientele * Monitor category performance and propose action plans with Merchandising to hit targets * Collaborate with VM to maintain brand image and category potential * Provide product knowledge training and market trend awareness to the team * Ensure policy compliance across the team * Actively participate in sales floor activities to support performance and customer service Requisiti fondamentali * strong retail background * team management and development * clienteling and client experience * leadership on the sales floor * collaboration with Merchandising and VM * recruiting and onboarding * leadership * communication * coaching * clienteling * product knowledge training * stock and category monitoring
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