15 ott - Bologna
Banche e finanza
Overview Who are we? aparto is an accommodation and student experience provider, we want to provide amazing experiences in all of our communities by investing in our people, our facilities and our brand. We believe in student homes, not student rooms, and we want to provide the best experience possible. We strive to constantly improve. To take feedback from our teams, our residents and our business partners. We aim to provide safe, fun places to live and work. Responsibilities Role Profile Based in our new Student Accomodation in Bologna, the Receptionist is a key role for the success of our residences. You'll be part of the exciting opening of a brand new aparto Student Housing. Just as important: you are responsible for every aspect of the aparto guest stay during your shift. You operate mainly in the reception area where you are open and available with a friendly smile to meet all the needs of students and the questions of new potential guests. This goes way beyond old school reception duties:
you and your team members are the aparto's super-skilled hosts and responsible for the entire aparto guest experience. General reception and administration duties Make sure Health & Safety requirements are meet on site Answering incoming calls and following-up potential sales Undertaking viewings of the show flat Assisting in writing reports and analysis data Liaising with head office to confirm number of viewings and bookings Forwarding application forms to interested students Providing potential students with useful information on the local area Daily update of the site Social Medias (Face book- Twitter- Instagram) Able to create, organize and manage events on site during the academic year Qualifications Person Specification Trustworthy and reliable Able to work in shift Knowledgeable of issues affecting students Able to work on own initiative or as part of a team Self-motivated with good communication skills Customer-focused and computer literate Knowledgeable of issues
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