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Position Overview
We are looking for ICT Microsoft Platform Services to lead the operations and continuous improvement of Ariston Group's Microsoft infrastructure services landscape. The role is responsible for ensuring service reliability, security, operational excellence, and alignment with enterprise architecture standards while coordinating internal teams and external partners.
Job Responsibilities
Lead the operational team responsible for Active Directory / Entra ID, Exchange On-Premises and Exchange Online, Certificate lifecycle management, File & Print Services, DNS, DHCP and GPO and Power Platform & Copilot
Ensure stability, continuity and performance of all Microsoft platform services.
Oversee incident, problem and change management processes.
Handle operational escalations and coordinate with vendors for 3rd level support
Work closely with the Architecture Team to implement approved designs and standards
Monitor and improve service KPIs, SLAs, and operational metrics.
Drive operational automation, standardization and documentation.
Manage relationships with vendors and external support teams.
Support audit, compliance and security related operational requirements.
Qualifications & Skills
Master's degree in a technical or scientific discipline.
At least 6 years of experience in Microsoft infrastructure operations within complex enterprise environments, with minimum 2 years of leadership or coordination experience.
Strong knowledge of Microsoft technologies, including Active Directory, Entra ID, Exchange, Windows infrastructure services, Power Platform and Copilot.
Good understanding of ITIL processes and service management practices.
Strong problem-solving, communication and stakeholder management skills.
Fluent English; German is a plus.
Equal opportunity, pay transparency & fairness
The compensation package will be determined based on the candidate’s experience, skills and the scope of the role, applying objective and gender-neutral criteria. We believe that transparency and fairness are essential to building trust, fostering inclusion and ensuring equal opportunities for everyone. As a reference, for such position we offer a salary ranging between 52.000 € and 77.000 €. You will also be part of the Ariston Group short-term incentive/sales incentive program. You will also be part of the Ariston Group short-term incentive program. This position is covered by the CCNL Metalmeccanici Industria.
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