Inside Plant (ISP) Systems Administrator
Pubblicato il 15-10-2026 - Altro in Napoli
BB&E; is an employee-owned, full-service civil and environmental engineering and consulting firm, headquartered in Northville, Michigan, which services both the Federal and Industrial sectors throughout the United States. BB&E; team members provide Environmental Consulting, Facilities Engineering, and Program/Project Management Services to the Federal and private sectors.
Position Summary
BB&E; is seeking a qualified and detail-oriented System Administrator / Inside Plant (ISP) Technician to provide operations and maintenance (O&M;) support for telecommunications systems at for NAVSUP in Naples, Italy. This position ensures reliable and secure performance of Inside Plant infrastructure, VoIP systems, and related communications equipment to support mission-critical operations.
Job Duties & Responsibilities
Provide Inside Plant (ISP) operations and maintenance (O&M;) for installed telephone systems, VoIP systems, and associated ancillary equipment at NCTS Naples
Operate and maintain the telephone maintenance console and Cisco Unified Communication Manager (CUCM) to install, relocate, and troubleshoot telephone extensions, perform programming changes, adjust class of service, activate/deactivate special features, and manage VoIP network administration
Troubleshoot and restore telephone services, systems, and equipment outages, including coordination with commercial providers, Tier III support, and the BCO help desk
Perform all patch panel terminations for installation, relocation, or removal of telephone services or communication circuits, ensuring proper labeling and accurate recordkeeping
Maintain telephone terminations, switch patch panels, and cable records; submit accurate monthly Planned Maintenance System (PMS) reports
Respond to incidents, requests, and critical incidents within required timelines, maintaining an Acceptable Quality Level (AQL) of 90% or higher
Respond to alarms (e.g., Gateway, UPS/Generator) and system outages by investigating, isolating, and resolving faults; be available for recall after hours when required
Conduct preventive maintenance in accordance with OEM standards and safety requirements,
leaving communication spaces clean and organized
Participate in joint tool and supply inventories; maintain accountability for all government-provided tools and equipment
Ensure all maintenance and repairs restore systems to original equipment performance, operability, reliability, and accuracy, adhering to professional and safety standards
Requirements
Minimum five (5) years of experience in the operation and maintenance of tactical or commercial telecommunications equipment
3-5 years of experience in VoIP network administration, systems programming, routing, and IT/teleconferencing deployments
Security+ and Cisco Certified Network Associate (CCNA) Voice certification (or equivalent experience)
Familiarity with DoD cyberspace workforce requirements and best practices
Experience with Cisco Unified Communication Manager (CUCM) systems
Proficiency in PC operations at the operator level
Must be able to obtain and maintain necessary security clearances and government access credentials
Physical Requirements and Work Environment
The physical demands and work environment may vary based on the position, assigned duties, and work location. Employees must be able to perform the essential functions of the position, with or without reasonable accommodation.
Remain in a stationary position for extended periods
Use computers, telephones, and other office equipment
Move throughout offices, facilities, and project sites
Reach, grasp, handle equipment, and operate controls
Communicate effectively and review documents, equipment, and site conditions
Lift and carry materials or equipment weighing up to 50 pounds when required by the assignment
Stand or walk for extended periods and occasionally climb, kneel, or crouch
Navigate uneven or rough terrain when required
Work indoors and outdoors in varying weather conditions
Occasionally enter confined spaces or work at heights when required
Wear required personal protective equipment
Work in environments that may include noise, dust, fumes, chemicals, electrical hazards, construction activity, or other site specific conditions
Limitations and Disclaimer
This job description describes the general nature and level of work associated with the position. It is not intended to be an exhaustive list of all duties, responsibilities, qualifications, or working conditions. Employees may be assigned other job related duties consistent with applicable law.
The duties and requirements described above are representative of those that may be necessary to perform the essential functions of the position, with or without reasonable accommodation.
Benefits
Participation in the Employee Stock Ownership Plan - BB&E; is 100% employee-owned!
Discretionary premio
*Medical, Dental, and Vision Insurance with health care concierge
*Employer provided Short-Term & Long-Term disability
*Employer-provided Life insurance
*Employee options for supplemental life, supplemental accident, critical illness, hospital indemnity, and Identity theft protection benefits
*Generous PTO plus 11 paid holidays
Traditional & Roth 401(k) options with fully vested employer match
Tuition reimbursement & professional development
Employee referral program
Employee discounts
Employee Assistance Program (EAP)
Employee Homeownership Benefits
Pet insurance discount
Applies only to full-time employees
BB&E; is an Equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.
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