15 ott - Varese
BEKO EUROPE
This role in summary Beko Europe is looking for a motivated and analytical intern to join the Infrastructure & Operations (I&O;) organization. The intern will support operational excellence initiatives across multiple technology domains, including Network, Cloud, SAP, End User Services, Data Center, Security and Infrastructure Operations. The role offers a unique opportunity to gain hands-on experience in enterprise IT operations while contributing to data-driven decision-making, performance analytics, process improvement and automation initiatives. Your responsibilities will include Operational Performance Analytics * Collect, consolidate, and analyze operational data from multiple infrastructure domains. * Develop and maintain KPI dashboards and operational scorecards. * Support the creation of regular management reports and executive summaries. * Identify trends, recurring issues, and opportunities for service improvement. * Measure operational performance against SLAs, KPIs, and service targets.
Automation & Process Improvement * Support the identification of repetitive operational activities suitable for automation. * Develop simple automations, scripts, and workflows using modern IT and productivity tools. * Contribute to continuous improvement initiatives across Infrastructure & Operations. * Assist in standardizing operational reporting and data collection processes. Cross-Domain Infrastructure Support * Collaborate with Network, Cloud, SAP, Infrastructure, and Service Management teams. * Support operational reviews, service governance activities, and improvement programs. * Assist in incident trend analysis, problem management reviews, and root-cause investigations. * Participate in operational meetings and contribute data-driven insights. Data Visualization & Reporting * Build dashboards and visual reports using tools such as Power BI, Excel, or similar analytics platforms. * Transform complex operational data into clear management insights. * Support execu
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