15 ott - Romano di Lombardia
Experteer Italy
In this role you drive omnichannel activation and content orchestration to deliver consistent customer experiences across field and digital channels for selected TA/Disease Areas. You partner with brand teams to translate journeys into actionable channel plans, ensure content readiness and compliance, and use platforms like SFMC, Oncore, and iCVA to measure and improve impact. You’ll lead governance and support adoption of the ICE framework, shaping how content fuels business outcomes. You work cross-functionally to enable high-quality, compliant content delivery at scale.Controlli attentamente tutta la documentazione richiesta per la candidatura prima di fare clic sul pulsante apposito in fondo a questa descrizione.Design and execute insights-driven omnichannel strategies aligned with customer journeys and ICE frameworkTranslate journeys into orchestration plans including channel mix, sequencing, cadence, and execution via SFMC and OncoreBuild omnichannel capability by supporting teams in using SFMC, iCVA, V&A channels, and related platformsOwn end-to-end content activation ensuring localization readiness, compliance, and alignment with CE&C standardsMonitor and improve omnichannel performance using KPIs like HCP engagement, campaign quality, content utilization, journey adoption, compliance, and stakeholder satisfactionOptimize TA, V&A,
and Communications & Patient Advocacy content for field and digital platforms (Oncore CRM, iCVA) while ensuring quality and complianceOversee standards and governance for content tagging, FUSE uploads, and MLR processes, delegating day-to-day execution to content ownersSupport handshake meetings between International and local brand teams to ensure model adoption and TA remit for content productionBachelor's degree in Business, Life Sciences, Marketing, or related field; advanced degree in Management or Operations preferredFluent in English and Italian3+ years' experience in Commercial Excellence, Omnichannel Marketing, Sales & Marketing Operations, or similar in pharma/life sciences/regulatory environmentsProven expertise xysqume with CRM, SFMC (or similar), and digital content tools like iCVAExperience driving operational excellence, process improvement, and execution standards for customer-facing activitiesStrong analytical skills to interpret engagement and execution metrics for continuous improvementKnowledge of compliance, governance, and content approval requirements in regulated environments (MLR)Execution-focused, collaborative, resilient, with ethical mindset and alignment with Novartis valuesIn this role you drive omnichannel activation and content orchestration to deliver consistent customer experiences across field and digital#J-18808-Ljbffr
15 ott - Casier
Michael Page
15 ott - Milano
QuiCare
15 ott - Roma
Lvmh Group
15 ott - Chieti
VINCI Energies Italia