IT Operations & Support Specialist (w/m/d)

15 ott - Auna di Sotto
Loacker

pAre you passionate about technology, problem-solving, and delivering excellent user support? Do you enjoy working across different IT domains while ensuring smooth day-to-day operations? Then you might be the person we're looking for. /p pAs an IT Operations Support Specialist, you will play a key role in ensuring the reliability and performance of our IT services. You will provide advanced support, contribute to operational excellence, and collaborate closely with colleagues, external partners, and business users to deliver a seamless IT experience. /p h3Your Responsibilities /h3 ul liProvide 2nd and 3rd level support for IT incidents and service requests /li liTroubleshoot applications, networks, and operating systems /li liPerform monitoring, patching, backups, and maintenance activities /li liMaintain operational documentation and knowledge base articles /li liSupport IT projects and collaborate with internal and external stakeholders /li liProvide onsite support and participate in on-call activities when required /li liParticipate to on-duty-call service /li liPerform security related activities up to 20% of the total time out of business hours /li /ul h3Your profile /h3 ul liTechnical qualification in IT or a comparable field /li liPrevious experience in IT Support, Help Desk, or IT Operations /li liStrong troubleshooting and problem-solving skills /li liKnowledge of IT infrastructure, operating systems,



and service management practices /li liGood communication skills and a service-oriented mindset /li liFluent English; German and/or Italian are an advantage /li /ul h3What We Offer /h3 ul liAn international company that cares about people and the planet /li liThe opportunity to help build and shape a structured IT Operations environment /li liA collaborative and international working atmosphere /li liA company culture that values innovation, teamwork, and sustainability /li liTraining and development opportunities through the Loacker Academy /li liCompany cafeteria /li /ul pIn accordance with EU Directive 2023/970 on pay transparency, the starting salary for this position is €37,000 gross per year. Depending on your qualifications, professional experience, skills, and the scope of responsibilities you bring to the role, the final compensation package may be adjusted accordingly. At Loacker, we are committed to fair, transparent, and non-discriminatory compensation practices. We believe in recognizing the value and potential each person brings. Throughout the selection process, we focus exclusively on what matters most: your qualifications, your motivation, and your suitability for the position /p bLocation: Unterinn/Auna di Sotto or Capranica /b pBild und Text /p pYour contact person for this position: /p bSilvia Carretta /b pTalent Acquisition /p pTo us, Goodness means celebrating and embracing the unique diversity of every individual. /p pWe foster a respectful, inclusive and empowering environment where discrimination has no place. /p pOur decisions account for long-term environmental and social impacts, and we’re dedicated to building meaningful, lasting relationships. /p h3What Awaits You /h3 ul liInternational and family owned company /li liProfessional and Personal development supported by a dedicated plattform /li liJobspecific, structured and detailed onboarding phase /li liCompany restaurant with wholesome and healthy cuisine /li liFlexible working hours and home office opportunity (if the job allows that) /li liAnd a whole lot of crispy wafers... /li /ul pGoodness is a choice /p #J-18808-Ljbffr

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