15 ott - Sassari
BCIC Swiss
Skills Troubleshooting, Problem Solving, Help desk & ticketing systems, Windows & macOS support, Basic Networking Description BCIC Swiss GmbH | Best Connect International Company is looking for a (Dispatch |On-site) "IT Support Specialist " in Italy. Responsibilities * Provide first- or second-level contact and problem resolution for customer issues. * Work with third-party vendors to remediate complex AV issues as needed. * Provide timely communication on issue status and resolution. * Maintain ticket updates for all reported incidents. * Install, upgrade, support, and troubleshoot Windows OS, Microsoft Office & Cisco Jabber authorized. * Should have basic knowledge of the Mac operating system to support Apple PC users. * Install, upgrade, support, and troubleshoot printers and computer hardware. * Performs remedial repairs on desktops, laptops, printers, and any other authorized peripheral equipment. * Use diagnostic tools to troubleshoot problems associated with network connectivity and workstation hardware/software. Requirements * Must hold a valid work permit in Italy * Several years of experience in the IT field
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