TENDER & CUSTOMER OPERATIONS MANAGER

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8fcvr4

Overview In this role you will manage end-to-end tender processes for public and hospital procurement in Italy, while handling select customer service and commercial operations to support Cytokinetics’ growth. You will work with cross-functional teams to ensure timely, compliant tender submissions and accurate pricing/contract data, serving as the operational liaison for customers, distributors and internal stakeholders. You’ll balance strategic tender management with day-to-day execution in a dynamic environment. This is an opportunity to influence pricing, contracting, and tender outcomes at scale within the Italian pharma market. Responsabilità * Manage end-to-end tender process for public and hospital procurement opportunities * Monitor national, regional and local tender publications to identify opportunities * Coordinate preparation, review and submission of tender documentation within deadlines * Liaise with external tender agencies and procurement platforms * Support alignment on pricing,



commercial terms and tender strategy * Maintain tender trackers and report opportunities, submissions, awards and expirations * Monitor tender outcomes and communicate results to stakeholders * Support forecasting and business planning via tender pipeline analysis * Ensure compliance with procedures, regulations and industry requirements * Provide legal guidance on tender-related matters, including contractual clauses and risk assessment * Maintain pricing databases and commercial conditions * Support contract creation, amendments, renewals and documentation management * Update SAP with approved pricing and contract information * Maintain records of awarded tenders and customer agreements * Support commercial and market access with operational analyses and reporting * Act as point of contact for customers, wholesalers, distributors, hospitals and procurement offices * Coordinate internally to resolve inquiries on product availability, deliveries, contracts, pricing and tend

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8fcvr4