Bilingual Medical Receptionist

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8fda1x

Job Title: Bilingual Medical Receptionist (English & Spanish Speaking) Location: Remote Industry: Healthcare Position Summary One of our healthcare clients is seeking a professional, friendly, and highly organized Bilingual Medical Receptionist to support the front-office operations of a busy medical practice. The ideal candidate will be fluent in both English and Spanish and have prior experience working as a Medical Receptionist in a medical practice, clinic, hospital, or outpatient healthcare setting. The role requires excellent communication skills, a professional phone presence, strong attention to detail, and the ability to manage multiple front-office responsibilities in a fast-paced environment. Key Responsibilities Front-Desk & Phone Support * Answer inbound patient calls professionally in English and Spanish. * Provide friendly and professional front-office support to patients. * Respond to general patient questions regarding appointments, office procedures, and administrative matters. * Route clinical questions and provider-related requests to the appropriate team member.



* Make outbound calls to patients when follow-up is required. * Manage incoming messages, faxes, and other patient communications. Appointment Scheduling * Schedule, reschedule, and cancel patient appointments. * Confirm upcoming appointments and send appointment reminders. * Coordinate appointments based on provider availability. * Manage appointment cancellations and assist with filling available openings. * Follow up with patients regarding missed appointments and rescheduling. * Maintain accurate appointment schedules. Patient Registration & Documentation * Register new patients and collect required demographic information. * Provide patients with registration and intake forms. * Follow up with patients regarding missing or incomplete paperwork. * Update and maintain accurate patient information in the EMR/EHR. * Ensure patient records and documentation are complete and up to date. *

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8fda1x