Field Service Technician

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8fdi4b

Ingersoll Rand advances the quality of life by creating comfortable, sustainable, and efficient environments.
Our products, systems, and solutions increase the efficiency and productivity of industrial and commercial operations, improving the health and comfort of people around the world.
We offer career growth opportunities through our diverse businesses, which manufacture and service many well-recognized brands.
Job Summary
The Field Service Technician is responsible for installing Ingersoll Rand compressed air products and components.
The role includes troubleshooting and providing customer support services, while educating clients on product functionality and applications.
The technician identifies issues and collaborates closely with the Service and Sales teams.
Strong diagnostic skills and the ability to identify problems with equipment or tools are essential.
Area of responsibility: Italy
Responsibilities
Perform mechanical maintenance, repair, and installation activities at customer sites in accordance with Ingersoll Rand procedures and Health & Safety guidelines
Install new systems at customer locations, following a schedule shared with the Service Coordinator
Prepare and maintain assigned tools to ensure efficiency and success in all service interventions




Report any technical issues or complaints raised during commissioning and ensure efficient information flow for proper follow-up with customers and internal teams
Provide detailed reporting of activities, both internally and to customers
Collaborate closely with the following functions: Sales Sales Support Quality Internal Aftermarket Workshop Technical Support
Basic Qualifications
3+ years of experience in the manufacturing industry (mechanical, chemical, plant design, installation)
Daily travel: Ability to travel on a daily basis within the assigned territory National (Italy) and Europe (if required) to customer sites.
Working time flexibility: Availability to work outside normal business hours, including evenings, weekends, and public holidays, when required to address urgent interventions or critical equipment breakdowns.
Operational adaptability: Ability to handle unforeseen situations, last-minute schedule changes, and quickly reprioritize daily activities based on emergencies and requests coordinated by the technical support team.
English language skills: Basic to intermediate English level (approximately B1), with the ability to understand technical information and communicate effectively with customers and internal teams.
Problem-solving
Negotiation
Organization and time management
Priority management
Results-driven
Flexibility
Integrity
What We Offer
Dynamic international working environment
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Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8fdi4b