Scientific Support Manager I

13 ott - Uri
Msd

MSD is seeking a Manager I, Scientific Support in Italy to lead the internal scientific support function, improve the customer experience, and drive performance metrics for MSD products.
The role focuses on developing a high-quality Scientific Support team capable of delivering expert scientific assistance to customers, account managers, and internal staff.
Responsibilities include managing on-call support, developing procedures, and ensuring compliance with process standards while training
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