15 ott - Maranello
Sibelco Italia
Job Description Technical Sales Manager - Tiles & Engobes Are you looking for a role where you can combine technical expertise, customer interaction and real business impact in the ceramic tile industry? At Sibelco, you will become a key technical reference for tile, engobe and glaze manufacturers, helping customers improve their products and production processes through our industrial mineral solutions. You will work on a wide variety of tile manufacturers, support trials directly on their sites, and collaborate with internal teams to identify solutions and business growth opportunities. As Technical Sales Tiles & Engobes, you will support companies producing tiles, engobes and glazes, working closely with production and technical teams to define quality and product specifications, insuring strong product performance. Location & Travel This role is based in Maranello, Italy, with a hybrid setup: * Expected presence in the Maranello lab/office: around 2 days per week * Remaining time split between customer visits,
international travel and home office Customers are located across Italy, Spain, Turkey, Tunisia, Algeria, Egypt, Poland and other regions. The role involves frequent travel, approximately 8-10 days per month, including time spent on customer sites during trials and implementation phases. We are looking for someone who is already based near Maranello or willing to relocate. Candidates from other European Union countries will also be considered, provided they are open to relocating and working from Italy. Fluency in English is required. Your Impact In this Role * Customer Complaint Management o Lead investigations and root cause analysis o Implement corrective actions and follow up on execution o Communicate findings and solutions to customers * Quality & Product Performance o Monitor product and plant quality trends o Identify deviations and support resolution with Operations o Prepare and share quality reports with internal teams and customers * Customer R
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