15 ott - Latina
Abbott Laboratories
Primary FunctionAbbott Ambassador The Abbott Ambassador is responsible for managing and expanding existing accounts, managing and strengthening customer relationships, and improving account profitability. Key Responsibilities * Full revenue accountability, including forecasting and achievement of target performance. * Act as a trusted partner and advisor, serving as Abbott's primary point of contact for customers. * Manage and drive account development, including key activities such as strategic account management and post-sales implementation processes. * Identify opportunities for new product and menu expansion and support sales activities. * Prepare and conduct regular business reviews with customers. * Manage routine renewals of core business accounts and negotiate long-term contracts. * Support the implementation of new tests. * Provide ongoing customer training and coaching as required. * Oversee the progress of cross-functional implementation teams (post-sales) together with the Project Manager. * Success in this role is measured through business profitability,
customer satisfaction score (NPS), contract renewal rate, and managed revenue. Education and Required Skills * Bachelor's degree or equivalent experience required. A degree in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, Medical Technology, Biology, Pharmacy, or Business is preferred. * 1 to 3 years of experience in the diagnostics industry, with a focus on managing and expanding existing accounts, strengthening customer relationships, and improving account profitability. * Proven success in a similar role, supported by management references and customer testimonials. * Demonstrated ability to engage effectively with customers, including senior management and key stakeholders. * Strong product and industry knowledge. * Solid understanding of customer decision-making processes and stakeholder dynamics. * Strong solution-selling and relationship-building skills. * Excellent com
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