Italian market customer care agent

15 ott - Genova
WW Talents

Luogo di lavoro: Belluno Build your international Customer Support career in Athens, Greece. A great opportunity that combines your career with the Mediterranean lifestyle. Join an international team as an Italian-Speaking Customer Support Representativeand work onsite in Athens, Greece in a dynamic, international, and multicultural environment. Whether you are already in Greece or considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support. Position:Italian-Speaking Customer Support Representative Location:Athens, Greece - Onsite Schedule:5 days per week, 8 hours/day with rotational shifts Compensation:€1,045,72 gross/month x 14 salaries + Performance premio upto 10% + Fully paid training + Full relocation package (flight ticket within EU, airport pickup + hotel accommodation + real estate agency fee) Your Responsibilities You will: * Provide professional customer support in Italian via phone, email,



and chat * Respond to customer inquiries and resolve account-related issues * Assist customers with platform, product, and service-related questions * Troubleshoot issues and provide effective solutions * Handle customer requests efficiently while maintaining a high level of customer satisfaction * Accurately document customer interactions in CRM and internal systems * Follow established quality and productivity standards * Help customers understand the platform and available features What We're Looking For * Fluent Italian - C1/C2 level * English B2+for training and internal communication * Strong communication and interpersonal skills * Customer-focused and empathetic approach * Strong problem-solving and troubleshooting skills * Ability to handle customer inquiries professionally and efficiently * Good attention to detail and accurate data entry * Flexible and comfortable working rotating shifts * Ability to work effectively in a fast-paced, international, multicultural team * No pre

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