Italian-speaking Customer Support Representative

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8fh24q

Location: Greece Work Model: Remote, Greece-based Employment Type: Full-time Language Requirement: Italian and English About The Role We are hiring an Italian-speaking Customer Support Representative to join an international customer service project based in Greece. In this role, you will support Italian-speaking customers through phone and digital channels, assist with general inquiries, resolve customer issues efficiently, and provide a professional and positive customer experience. This is a remote position within Greece. Candidates may already be based in Greece or be open to relocating,



with relocation support available Responsibilities * Assist customers through phone and digital support channels * Respond to customer inquiries professionally and efficiently * Identify customer needs and provide accurate information * Resolve customer issues with empathy and a customer-focused approach * Escalate complex cases when necessary * Follow established procedures and quality guidelines * Maintain a high standard of customer experience These responsibilities generalize the project's actual phone/digital support, issue resolution, escalation, and quality-process duties without tying the post to the specific end client. Requirements * Native-level or C1 Italian * B2 English or higher * Strong verbal and written communication skills * Comfortable using computers and digital applications * Customer-focused and solution-oriented mindset * Good communication and problem-solving skills * Able to work remotely from Greece The source specifically requires Italian at native/C1 level and English B2. #J-18808-Ljbffr

Vedi l’offerta su Go Lavoro: golavoro.it/annuncio-lavoro/8fh24q