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Agfa-Gevaert
Location: Milano, IT Application Specialist (PACS / RIS / VNA) Date: Oct 1, 2026 Location: Sesto San Giovanni (Milano), Italy. Hybrid working with travel up to 80% of the time to clients in Italy. As a Applications Specialist you are responsible for: * Work at the customer site to conduct workflow analysis * Configuration of applications on and off-site * Analyses and troubleshooting of implemented solutions * Driving good customer Administration practices within IT and the Imaging department * You are responsible for the on-site implementation of RIS PACS products at customer sites as part of project deployments, in collaboration with the implementation team assigned to the project. * Based on your in-depth knowledge of the application and the customer's workflow, you will contribute to the optimization of the installation. * You assist in the start-up phase and provide the customer with the necessary advice and documentation. * Deliver training to the PACS/RIS administrators, Radiographers, Clinicians, Radiologists and support personnel both on and off-site.
* You support the "Train the Trainer" activities of the key users. * You assist in the development of application-specific training and documentation. *. You analyze user feedback and communicate relevant information to the appropriate internal stakeholders * You provide the necessary input and follow-up of application-related incidents. * Complete all documentation and site visit reports in coordination with the Project Manager. * You support our Sales department in conducting customer demonstrations (also during trade fairs). * You provide feedback on your project activities to the Project Manager. What you bring to the table * You have a bachelor’s degree, in Medical Radiologic Impaging and Radiotherapy Techniques or you are a trained Radiographer with PACS/RIS Administrative experience in a clinical setting * Open to travel up to 80% of the time to clients in Italy * 1 to 3 years of experience within the
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