15 ott - Milano
TASCHEN
Your tasks Tempo parziale | 24 hours per week (3 days per week) | Fixed-term contract (12 months) * Deliver an outstanding customer experience while actively driving individual and store sales of the TASCHEN publishing program through excellent product knowledge and customer engagement. * Proactively approach customers, identify their interests and purchasing potential, and convert store visits into sales. * Build and maintain strong relationships with local and international clients, collectors, design professionals, and book enthusiasts. * Develop and maintain a network of high-potential and VIP clients and ensure structured follow-up after store visits and purchases. * Present and promote TASCHEN publications across art, photography, architecture, design, fashion, travel, and pop culture. * Identify opportunities to increase average transaction value and develop additional sales through curated product recommendations. * Support store operations including stock management, merchandising, replenishment, receiving deliveries, and maintaining high visual standards.
* Support customer orders, special requests, database and CRM maintenance, client follow-up, and administrative tasks. * Support the development of B2B and corporate sales opportunities, including special projects, gifting, hospitality, architecture and design clients. * Actively support and participate in events, book signings, product launches, private client appointments, and other brand initiatives. Your profile * Proven sales experience is essential, ideally gained in art galleries, luxury retail, fashion, editorial, publishing, bookshops, cultural institutions, or other premium customer-facing environments. * Passionate about art, photography, architecture, design, fashion, culture, and publishing. * Strong commercial mindset with a demonstrated ability to achieve sales targets and convert customer interactions into sales. * Customer-oriented but highly proactive and sales-driven: comfortable approaching
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