15 ott - Milano
Sagan World
Sales QA & Audit Associate (HR99015) Remote: LATAM Compensation: USD 1,800-2,500 per month Schedule: Monday to Friday, 8:00 AM-5:00 PM CST Independent contractor position. Sagan represents a leading US residential and commercial services provider specializing in plumbing and sewer solutions. This role supports sales quality, process compliance and accurate operating data. Responsibilities * Audit sewer sales calls and document a debrief with each sales representative. * Verify adherence to the sales process, verbal sales authentication, ServiceTitan tagging and lead-source accuracy. * Check that job documentation, videos and required uploads are complete and attached correctly. * Prepare initial commission calculations and flag pricing, discount and margin exceptions for management.
* Support consumer financing applications and track outcomes. * Maintain Excel workbooks and produce daily and weekly sales KPI reporting. Qualifications * Strong attention to detail and ability to manage high-volume call reviews. * Strong Excel skills, including formulas, pivot tables and workbook maintenance. * Clear written and verbal communication and confidence giving process feedback. * Discretion with compensation and payroll-related information. Preferred * ServiceTitan, sales operations or QA/call auditing, consumer financing, home services or trades, and AI call-scoring tools. #J-18808-Ljbffr
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