15 ott - Lombardia
BCD Travel
Travel Agent (Hybrid) Full time, fixed term contract - Milan, Italy As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on Shape What's Next With BCD Travel Agent (Hybrid) Tempo pieno, fixed term contract - Milan, Italy As a Travel Consultant, you are the face of our company. You’ll communicate and respond to requests for current and new clients, helping them travel smart and achieve more. Do you communicate effortlessly and have customer service at heart? – Read on What You'll Do * Search and confirm travel reservations for the customer * Have a strong understanding of a client travel policy and can consistently provide consultation to the customer * Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.) * Provide the client with the required industry information, such as low fares, exchange costs,
and penalties * Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement * Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported What You'll Bring * You have travel agent experience * Relevant skills in GDS Amadeus * Strong verbal and written communication skills in English and Italian * Solid working knowledge of the travel industry, policies, procedures, and processes Why you’ll love working here Join a global industry leader where curiosity drives innovation, growth is continuous, and every voice matters. At BCD, you'll have the freedom to make an impact, the support to develop your potential, and the opportunity to help shape the future of travel. Meet BCD BCD Travel creates connections that move people and ideas forward. Through open technology and trusted human expertise, we help companies and peo
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