Strategic Enterprise Csm: Drive Adoption

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Mia-Platform in Milan is seeking a Customer Success Manager to serve as trusted advisor to large enterprise clients, driving adoption, maximizing ROI, and ensuring long-term satisfaction. You will bridge business and tech teams, champion the voice of the customer, and collaborate with Product and Delivery to align roadmaps with client goals. You will build deep relationships, identify expansion opportunities, mitigate churn, and deliver quarterly business reviews, contributing to Mia-Platform's

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