15 ott - Milano
Ami Paris
AMI sales assistant is the brand's ambassador in-store. He is responsible for customer service in the store while complying with retail process. * Welcoming clients in store in compliance with AMI’s spirit of service * Advises customers, offers looks and additional products to give the client a AMI look. * Development of customer loyalty and customer file. Sales assistant should as well develop their own personal file. * Follow-up on clients, ensure CRM emails are sent after a visit * Monitoring of personal KPI's as well as those of the store * Direct reporting to the store manager and to the assistant store manager * Respects the application of retail processes in the store * Ensures customer service meets AMI in-store service standards to guarantee the best service * Participate in stock management: deliveries, loans, defectives, transfers, cycle counting ... * Ensures that the store is clean and well organized : product presentation, folding, cleanliness, storage, etc.
* Actively participates in the store's VM implementations and rotations. * Cashing and management of cashier tools * Experience in luxury sales and/or designer clothing and familiar with sales techniques. * Curious and willing to dedicate yourself to a new project. * Smiling, dynamic, involved, and excellent interpersonal skills. * Mastering customer service skills and demonstrating ability to foster a customer-service spirit. * Strong interest and a good understanding of fashion, a strong familiarity with the luxury market and its trends. * English and Italian area must and another language is a real asset. * Fixed-term contract (from November until end of Janurary 2026) // (Fulltime) Why join the " f.AMI.ly "? * Join a fast-growing, caring fashion house. * Gain enriching experience and familiarize yourself with the luxury and retail sectors. * Join a stimulating and passionate team. #J-18808-Ljbffr
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