Customer Success Manager – Italy

15 ott - Milano
Proprli

ppAt Proprli, we’re not just transforming real estate management; we’re reimagining how owners, property managers, and tenants collaborate. As we expand into Italy, we’re looking for our very first Customer Success Manager to lay the foundation for our success in this new country. Someone who thrives in a builder role, loves creating structure from scratch, and wants to be part of something big, from day one. /ppThis is your chance to play a key role in launching Proprli in Italy. You’ll work closely with our CEO and collaborate with customer success teams across Europe, while directly supporting Italian clients to get the most out of our platform. It’s a unique, high-impact role for someone who is both strategic and hands‑on. /ph3About Proprli /h3pProprli is an innovative SaaS platform connecting real estate owners, property managers, and tenants. We centralize communication, maintenance, building compliance, procurement, and document management, empowering stakeholders to manage portfolios efficiently and transparently. /ppCollaboration is at the heart of what we do.



By streamlining processes we help maximize real estate value, without the hassle. /ph3Your role: shaping success in Italy /h3pYou’ll be the trusted partner for our Italian clients, supporting onboarding, training, and long‑term success. With client empathy and a structured mindset, you’ll help users get the most from our Proprli platform. /ppAt the same time, you’ll shape our Italian market approach internally, working closely with our CEO and the wider customer success team across Europe. /ppThis is more than a Customer Success role, it’s a launchpad for impact. /ph3You will: /h3ulliBe the first point of contact for Italian clients, guiding them through onboarding, training, and adoption /liliBuild the Italian Customer Success function from the ground up — processes, playbooks, and support systems, in close collaboration with our head of customer success /liliDevelop strong client relationships and t

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