Student desk Intern
Pubblicato il 15-10-2026 - Galileo Global Education in Firenze
Job Summary We are looking for an enthusiastic and service-oriented Student Desk Intern to join our Student Desk and Student Life team at Istituto Marangoni Firenze. This internship offers a valuable opportunity to gain hands-on experience in student support, front-office operations, and administrative processes within an international higher education environment. Working closely with the Student Care Supervisor and the Student Desk Team, the intern will contribute to creating a welcoming and efficient experience for students, faculty, visitors, and external partners, while supporting the daily operations of the School. Key Responsibilities * Reception & School Welcome Welcome students, visitors, and external guests, ensuring a professional and positive first impression. * Support the management of entry and access procedures for visitors, suppliers, and external staff in coordination with the Facilities team. * Maintain the reception and student desk areas in an organized and professional manner. * Communication & Student Support Manage and route incoming phone calls, emails, mail,
and institutional communications. * Act as a first point of contact for students, providing accurate information and assistance through multiple communication channels (in person, phone, and email). * Support the proper handling and escalation of student requests to the relevant departments. * Contribute to ensuring a high-quality student experience through timely and effective support. * Administrative Support Assist with data entry and updates across the School's information systems and digital platforms. * Support the preparation and distribution of certificates, documents, communications, and student information materials. * Help maintain accurate records and ensure smooth administrative processes. * Events & Operational Support Assist departments and faculty members in organizing appointments, meetings, and events involving internal and external guests. * Support the booking of fac