15 ott - Isola di Capri
Orlebar Brown
JOB TITLE Sales Advisor ROLE TYPE Tempo pieno (FTC 5/04/27 - 15/10/27) DEPARTMENT Retail REPORTING TO Store Manager LOCATION Capri, Italy SALARY Competitive OUR PURPOSE & VALUES Purpose To encourage, excite and enable everyone to HOLIDAY BETTER. It’s why we get up in the morning. It’s why we exist. Promise O. B FEELS SUMMER. Our approach to HOLIDAY BETTER is an attitude. It is a promise and that is to always ‘FEEL SUMMER’. Values VIBRANT, TAILORED, BRAVE. THE POSITION To form long lasting relationships with our clients every day and help them to ‘Holiday Better’. As a Sales Advisor you will be a true ambassador of the brand and reflect our ‘Feel Summer’ promise and our brand values in everything you do. WHAT THE ROLE LOOKS LIKE * The ultimate aim of the role is to develop a long-lasting relationship with O. B clients who you will help to Holiday Better. * You will be Vibrant, Tailored and Brave in you approach to teamwork, service and sales. * You will be confident and competent in welcoming and engaging our customers and be able to form lasting relationships.
* You will be able to demonstrate the ability to go above and beyond for our customers and inspire them to Holiday Better at all opportunities. * Give a friendly welcome and use your outgoing personality to impact their experience. * Keep in touch with customer beyond the shopfloor using the clientelling tools and platforms. * To work as part of a team – collaborating together to ensure retail operational excellence and great client care. * Develop, over a period of time, a deep understanding of how exceptional customer service impacts the business in terms of sales, KPIs and ultimately, customer relationships. * To identify customer needs and be eloquent when answering all product-related questions. * Be an excellent story-teller – breathing life into our collections and filling the store with a ‘Feel Summer’ attitude. * Be able to respond to queries regarding price, look, feel, texture and the key features of
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