Front Office Agent

15 ott - Venezia
San Clemente Palace Venice

Responsibilities A Front Desk Agent provides receptionist and customer service duties to ensure guests have a pleasant experience. Some of their duties and responsibilities include to: * Welcome, greet and appreciate guests for using the establishment. * Perform guest check-in and check-out duties. * Address guest’s needs and resolve their concerns and complaints. * Take online and phone reservations. * Collect guest information, including contact details and dates of their stay. * Assign rooms and hand out keys. * Prepare bills and take payments. * Take and pass on message to guests and act on requests in an efficient and prompt manner. #J-18808-Ljbffr

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