15 ott - Scandicci
Savino Del Bene
ppbSavino Del Bene /bseeking a bLevel 1 Junior IT Support Technician. /b /ppYou will initially join our Corporate IT team in Italy (Scandicci, Florence) on a fixed-term employment contract, where you will receive training and gain the knowledge and practical experience required for the role. /ppUpon completion of this initial period, you will permanently relocate to the United States and join our team at our warehouse facility in Fairless Hills, Pennsylvania. /ph3Role Scope: /h3pIn this role, you will provide first-line technical support for our local warehouse operations while working closely with the U.S. IT team. /ppIn addition to supporting the Fairless Hills site on-site, you will occasionally travel to our New Jersey warehouse locations and other U.S. branch sites as required to provide hands‑on IT assistance. /ppYou will also help the U.S. IT team by delivering remote support to users across various U.S. locations, troubleshooting technical issues and handling helpdesk tickets through the company’s ticketing system.
/ppYou will further collaborate with our Corporate IT team in Florence, Italy, by assisting with selected Level 2 and Level 3 support activities under guidance. /ppThis position focuses on hands‑on IT infrastructure support, networking, and wireless troubleshooting in a fast‑paced warehouse/logistics environment. /ph3Key Responsibilities: /h3ullibActive Directory End-User Support: /b Join and manage PCs in a Windows Active Directory domain; create and administer user accounts; provide support and troubleshooting for Windows PCs, printers, and other peripheral devices. /lilibNetwork Infrastructure: /b Support LAN/WAN connectivity for the site; assist with installing and connecting network switches and running structured cabling; perform basic switch configurations and VLAN assignments; troubleshoot network issues involving DHCP, DNS, and internet connectivity. /lilibWireless RF Systems: /b Help configure and troubleshoot enterprise Wi‑Fi networks;
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