15 ott - Monza
Lvmh Moët Hennessy - Louis Vuitton
Overview As Team Manager, you spearhead a high-performing team and champion the brand’s values to elevate client experiences. You will recruit, coach, and develop talent, building succession plans while nurturing long-term client relationships. Your role balances sales leadership with craftsmanship storytelling, ensuring exceptional service and product expertise. You work closely with cross-functional partners to boost business and uphold the Maison’s standards. This role offers impact through people development, client-centric service, and brand stewardship. Responsabilità * Achieve monthly and annual team objectives * Lead, coach and develop the team with tailored development plans * Recruit, develop talents and secure succession in collaboration with Store Manager * Set and monitor individual and team goals,
assess performance * Motivate the team to drive business and maintain a harmonious work environment * Foster product expertise and craftsmanship representation by the team * Build long-term client relationships using clienteling tools to deliver exceptional service * Drive business through floor management, visual merchandising, training and team animation * Lead by example with a refined, consultative sales approach * Ensure policy and operational standards are followed * Manage personal client portfolio alongside team responsibilities Requisiti fondamentali * Minimum 5 years of experience in retail or luxury sales * Excellent client development and relationship-building skills * Strong organizational, leadership, and performance management abilities * Proficiency in Italian and English * High emotional intelligence, discretion, and empathy * Strong communication and listening skills * Passion for artisanal craftsmanship and heritage storytelling * Ability to work with cross-functional teams and influence without authority * Adaptability and resilience in a fast-paced environment * emotional intelligence * discretion * empathy * clienteling tools * visual me
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