15 ott - Stezzano
Schneider Electric
ppJoin our service delivery team as a Specialist Senior Service Representative, where your technical expertise will directly impact customer success. This role blends hands-on problem-solving with strategic consulting—you'll lead complex maintenance projects, troubleshoot multi-component systems, and help customers achieve optimal performance. /ph3What will you do? /h3ulliDiagnose and resolve complex system issues using root cause analysis and collaboration with engineering experts /liliOversee installation, commissioning, and preventive maintenance to ensure system reliability and safety /liliDeliver technical consulting to customers and internal teams to uncover needs and support business development /liliGuide field service engineers and coordinate across teams to provide seamless,
high-quality service solutions /li /ulh3What are the key skills we are looking for? /h3ullibActive Listening /b - advanced level; understanding customer concerns and translating them into technical solutions /lilibCustomer Support /b - advanced level; delivering proactive service that builds trust and long-term relationships /lilibMaintenance and Repair /b - advanced level; executing complex maintenance to maximize system reliability /lilibPredictive Maintenance /b - advanced level; using data and diagnostics to prevent failures before they occur /lilibProblem Solving /b - advanced level; diagnosing root causes in multi-component systems under pressure /lilibResilience /b - advanced level; maintaining focus and performance in high-stakes service environments /lilibSafety Standards /b - advanced level; ensuring all work meets regulatory and safety compliance requirements /lilibTechnical Documentation /b - advanced level; creating clear records that support knowledge transfer and compliance /li /ulh3What qualifications will make you successful? /h3ulliStrong collaboration skills to work across functions and drive solutions in a technical ecosystem /liliAbility to explain complex technica
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