Store Operations Manager
Pubblicato il 15-10-2026 - Golden Goose in Pavia
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent to build our customer experience. MISSION The Store Operations Manager manages daily store operations, keeping inventory accurate and procedures running smoothly to support overall sales goals. Working within a retail excellence environment, this role organizes back-of-house activities, improves inventory efficiency, and serves as the main point of contact between the store team and Headquarters. ESSENTIAL DUTIES AND RESPONSABILITIES Inventory Control & Stock Management: * Ensure accurate stock movements, traceability, and product security by managing inventory records through internal systems. * Plan cycle counts, manage replenishments and seamlessly support omnichannel operational activities. * Coordinate stock keepers on daily and weekly tasks, optimizing and organizing back-of-house spaces for maximum efficiency.
Business & Store Support * Support staff members and management by coordinating all in-store operational activities that drive sales and client experience. * Monitor operational KPIs, identify process improvements, and ensure all store operations align strictly with HQ guidelines and procedures. * Maintain continuous collaboration with HQ, actively supporting store launches, special projects, and operational initiatives. Training * Train and onboard store staff on company tools, digital systems, and established operational procedures. Health, Safety & Maintenance * Ensure the store is maintained in flawless condition by liaising directly with the company Maintenance Department. * Guarantee compliance with company Health & Safety regulations and standards. Loss Prevention & Operational Compliance * Ensure compliance with security and loss prevention standards * Manage store operational procedures, including compliance with GDPR and standar